Privacy Policy

1. Introduction

This Privacy Policy explains how LUMI Bearing collects, uses, and protects personal information submitted through this website. LUMI Bearing is a B2B supplier of bearing products and application support based in Shenzhen, China.

2. Information We Collect

When you use a contact or inquiry form, we may collect the information you provide, including:

• Name and company
• Business email address
• Country or region
• WhatsApp or phone number, if provided
• Bearing model, size, or product requirement
• Application information
• Estimated quantity
• Technical requirements and other details included in your message

We may also process limited technical request information, such as an IP address, request timing, and submission metadata, to operate the form, maintain security, apply rate limits, and prevent automated abuse.

3. How We Use Information

We use the information described above only as reasonably necessary to:

• Respond to inquiries and communicate with the person who contacted us
• Evaluate bearing, application, sample, quantity, and technical requirements
• Discuss requested products, services, quotations, or project next steps
• Operate, maintain, and secure the website and inquiry service
• Detect and prevent spam, misuse, and other abuse
• Maintain reasonable business records and meet applicable legal obligations

We do not use inquiry information for third-party advertising.

4. Legal and Processing Basis

Depending on the circumstances and applicable law, we process information to respond to your request, take steps at your request before entering a business relationship, pursue legitimate B2B interests, comply with legal obligations, or, where applicable, on the basis of your consent.

5. Service Providers

We use service providers only to the extent needed to operate the website and inquiry process:

• Vercel provides website hosting and server infrastructure.
• Resend provides inquiry email delivery.

The location section uses an embedded map service: OpenStreetMap by default, or Google Maps when configured. The website also links to Google Maps for directions. When a map is loaded or opened, the relevant map provider may receive technical request information such as an IP address and browser details under its own privacy terms.

These providers process information only as needed to provide their respective services. GitHub is used for source-code hosting and does not receive inquiry form submissions from this website.

6. International Processing

Vercel, Resend, and map-service infrastructure may process technical or inquiry-related information in countries or regions outside your own. Where applicable, we take reasonable steps to use service providers and safeguards appropriate to the processing involved.

7. Data Retention

We retain personal information only for as long as reasonably necessary to review and respond to an inquiry, support a requested business relationship, meet legal or business obligations, maintain reasonable records, and resolve disputes. Information is then deleted or anonymized when it is no longer reasonably required.

8. Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission or storage method can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Where applicable, you may also request restriction of processing, object to processing, or withdraw consent without affecting processing already carried out.

To make a request, email shelly@lumibearing.com. We may need to verify your identity before responding.

10. Children

This is a B2B industrial website and is not directed to children. We do not knowingly solicit personal information from children through the inquiry forms.

11. Analytics and Tracking

This website does not currently use advertising pixels, behavioral advertising trackers, Vercel Analytics, or Speed Insights. If these practices change, this policy will be updated as appropriate.

12. Changes to This Policy

We may update this Privacy Policy when our website, service providers, or legal obligations change. The effective date shown above identifies the current version.

13. Contact